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Shipping Policy

Shipping Policy

Last updated: May 7, 2026

Thank you for shopping with Nyxa.

This Shipping Policy explains how orders are processed and shipped.

Processing Time

Orders are typically processed within 1–5 business days after payment has been confirmed.

Please note that processing times may be longer during holidays, sales, or high-demand periods.

Shipping Times

Estimated shipping times may vary depending on your location.

Typical delivery times:

  • Europe: 5–15 business days

  • International: 7–25 business days

Please understand that delivery times are estimates and may be affected by customs delays, weather conditions, or carrier issues.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking Information

If tracking is available for your order, you will receive tracking information by email once your order has been shipped.

Delayed or Lost Packages

Nyxa is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.

If your package appears lost or delayed, please contact us and we will do our best to assist you.

Incorrect Address Information

Customers are responsible for providing the correct shipping address.

If an incorrect address is provided and the package is returned or lost, additional shipping fees may apply.

Customs & Import Taxes

International customers may be responsible for customs fees, import taxes, or duties depending on their country’s regulations.

Contact Us

If you have any questions about your shipment or order, please contact us through our website contact form or email.

Thank you for choosing Nyxa.

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